How to Resetting Modem

Situation :

Whenever a user has some problem with his network or Internet connection,when you can connect to the Internet but cannot browse any website,when your modem's lights starts acting weird.

First things First:

Before we resetting a modem, I am assuming that you know how to do the following

  • Differentiate a modem, router or a hub
  • The username and password of your Internet connection(if its a broadband which needs one)
  • You know what a network adapter is and what wire goes inside the adapter

Always remember, before you unplug make a mental note of the wire , because its got to go back in. Well I need to include this point here because, I had a customer who had to do a power cycle of her modem. She unplugged all the connections as per my instructions and when I asked her to plug the connection back in, she forgot what goes where and it took about 1 hour before she could get her Internet back. So lets be little careful.

Instruction :

  1. Shutdown the computer
  2. Unplug the power cable of the computer from the wall
  3. Switch Off the modem. You will find a power button on your modem, or simply unplug the modem's power from the wall.
  4. Unplug the wire which goes from the computer to the modem from the modem's side
  5. Wait for about 30 seconds and start your computer.
  6. Once your computer is up and running, plug the modem's wire back into your network adapter
  7. Now start the modem .

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